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8900AX-2400 Call flow Firmware reflash

Posted: Mon Nov 30, 2020 12:52 pm
by Kidspeed101
Hi All

Recently picked up a bipac 8900ax-2400 router however im not able to upgrade the firmware, message simply states " Image Uploading Failed. The selected file contains and illegal image."

Attempted to upgrade the firmware as the isp auth keeps failing.

Have noticed that once the router gets reset it has a number of settings configured for CallFlow, does anyone know if there is a way to reflash the original firmware to the router?

Any help very much appreciated,
thanks

Re: 8900AX-2400 Call flow Firmware reflash

Posted: Mon Nov 30, 2020 2:50 pm
by billion_fan
Kidspeed101 wrote:
Mon Nov 30, 2020 12:52 pm
Hi All

Recently picked up a bipac 8900ax-2400 router however im not able to upgrade the firmware, message simply states " Image Uploading Failed. The selected file contains and illegal image."

Attempted to upgrade the firmware as the isp auth keeps failing.

Have noticed that once the router gets reset it has a number of settings configured for CallFlow, does anyone know if there is a way to reflash the original firmware to the router?

Any help very much appreciated,
thanks
You will need to disable the TR-069 settings to get the device online, delete the ACS URL, ACS username and password and also untick the 'Connection Request Authentication' options (screen shot attached) then enter your broadband username and password and it should pass authentication

Once online drop us a email on support@billion.uk.com, we will need remote access to the device.

Re: 8900AX-2400 Call flow Firmware reflash

Posted: Wed Dec 02, 2020 2:12 pm
by Kidspeed101
Thanks @billion_fan , that did the trick. I will get the remote access resolved and then send an email.

Thank you again :-)

Re: 8900AX-2400 Call flow Firmware reflash

Posted: Thu Feb 11, 2021 8:51 pm
by viccycat
Hi! Can you repeat this operation with my router.

Re: 8900AX-2400 Call flow Firmware reflash

Posted: Fri Feb 12, 2021 8:55 am
by viccycat
billion_fan wrote:
Mon Nov 30, 2020 2:50 pm
Kidspeed101 wrote:
Mon Nov 30, 2020 12:52 pm
Hi All

Recently picked up a bipac 8900ax-2400 router however im not able to upgrade the firmware, message simply states " Image Uploading Failed. The selected file contains and illegal image."

Attempted to upgrade the firmware as the isp auth keeps failing.

Have noticed that once the router gets reset it has a number of settings configured for CallFlow, does anyone know if there is a way to reflash the original firmware to the router?

Any help very much appreciated,
thanks
You will need to disable the TR-069 settings to get the device online, delete the ACS URL, ACS username and password and also untick the 'Connection Request Authentication' options (screen shot attached) then enter your broadband username and password and it should pass authentication

Once online drop us a email on support@billion.uk.com, we will need remote access to the device.
Hi! Can you remotely reflash CallFlow firmware to the original one on my router bipac 8900ax-2400 with the same problem. I disabled all points you write above and sent the description of the problem on mentioned email.

Re: 8900AX-2400 Call flow Firmware reflash

Posted: Fri Feb 12, 2021 9:15 am
by billion_fan
viccycat wrote:
Fri Feb 12, 2021 8:55 am
billion_fan wrote:
Mon Nov 30, 2020 2:50 pm
Kidspeed101 wrote:
Mon Nov 30, 2020 12:52 pm
Hi All

Recently picked up a bipac 8900ax-2400 router however im not able to upgrade the firmware, message simply states " Image Uploading Failed. The selected file contains and illegal image."

Attempted to upgrade the firmware as the isp auth keeps failing.

Have noticed that once the router gets reset it has a number of settings configured for CallFlow, does anyone know if there is a way to reflash the original firmware to the router?

Any help very much appreciated,
thanks
You will need to disable the TR-069 settings to get the device online, delete the ACS URL, ACS username and password and also untick the 'Connection Request Authentication' options (screen shot attached) then enter your broadband username and password and it should pass authentication

Once online drop us a email on support@billion.uk.com, we will need remote access to the device.
Hi! Can you remotely reflash CallFlow firmware to the original one on my router bipac 8900ax-2400 with the same problem. I disabled all points you write above and sent the description of the problem on mentioned email.
Email sent, I need the MAC address of the device so I can discuss with Callflow, (as this is a current model with callflow)