WiFi calling

Discussions for BiPAC 8800 series: 8800NL
Post Reply
grumpyoldman
Posts: 25
Joined: Fri Dec 08, 2017 5:02 pm

WiFi calling

Post by grumpyoldman » Thu Dec 12, 2019 10:58 am

My motorola mobile phone supports WiFi calling. However the phone doesn't connect to WiFi calling in my home, it does elsewhere. is there a router setting I need to change?

Thank you

gom

billion_fan
Posts: 5209
Joined: Tue Jul 19, 2011 4:30 pm

Re: WiFi calling

Post by billion_fan » Thu Dec 12, 2019 12:23 pm

grumpyoldman wrote:
Thu Dec 12, 2019 10:58 am
My motorola mobile phone supports WiFi calling. However the phone doesn't connect to WiFi calling in my home, it does elsewhere. is there a router setting I need to change?

Thank you

gom
Try disabling IPsec ALG found under 'Configuration >> NAT >> ALG' disable the IPsec option and see if wifi calling works.

Then disconnect from the 8800AXL R2 and reconnect, also turn on flight mode, and then disable flight mode

Also is your mobile provider EE??

grumpyoldman
Posts: 25
Joined: Fri Dec 08, 2017 5:02 pm

Re: WiFi calling

Post by grumpyoldman » Thu Dec 12, 2019 12:56 pm

Thanks for your reply and solution. I have disabled IPsec and problem is resolved with WiFi calling symbol now showing. What is IPsec?

Yes I am with EE, is this common problem?

Thanks once again.

gom

billion_fan
Posts: 5209
Joined: Tue Jul 19, 2011 4:30 pm

Re: WiFi calling

Post by billion_fan » Thu Dec 12, 2019 12:59 pm

grumpyoldman wrote:
Thu Dec 12, 2019 12:56 pm
Thanks for your reply and solution. I have disabled IPsec and problem is resolved with WiFi calling symbol now showing. What is IPsec?

Yes I am with EE, is this common problem?

Thanks once again.

gom
Not a common problem, IPsec is the type of VPN that is used to make the wifi call, as the call has to be encrypted.

grumpyoldman
Posts: 25
Joined: Fri Dec 08, 2017 5:02 pm

Re: WiFi calling

Post by grumpyoldman » Thu Dec 12, 2019 3:44 pm

Thank you for explanation.

grumpyoldman
Posts: 25
Joined: Fri Dec 08, 2017 5:02 pm

Re: WiFi calling

Post by grumpyoldman » Thu Dec 12, 2019 3:51 pm

a further thought is disabling IPsec a security risk?

billion_fan
Posts: 5209
Joined: Tue Jul 19, 2011 4:30 pm

Re: WiFi calling

Post by billion_fan » Fri Dec 13, 2019 2:42 pm

grumpyoldman wrote:
Thu Dec 12, 2019 3:51 pm
a further thought is disabling IPsec a security risk?
Its not a security risk, just allowing protocol through

Post Reply