internet connection lost

Discussions for BiPAC 8800 series: 8800NL
billion_fan
Posts: 5203
Joined: Tue Jul 19, 2011 4:30 pm

Re: internet connection lost

Post by billion_fan » Fri Oct 18, 2019 12:54 pm

grumpyoldman wrote:
Fri Oct 18, 2019 12:41 pm
Software version: 2.52.d5

wireless driver: 7.49.6
You will need a upgrade then

Attached is 2.52.d15, upgrade with factory default settings option, once upgraded and reset, manually reconfigure the device again, to ensure all changes wthin the firmware are implemented correctly, do not restore settings from previous firmware builds.
You do not have the required permissions to view the files attached to this post.

grumpyoldman
Posts: 25
Joined: Fri Dec 08, 2017 5:02 pm

Re: internet connection lost

Post by grumpyoldman » Fri Oct 18, 2019 1:39 pm

Will the upgrade resolve my problem?

grumpyoldman
Posts: 25
Joined: Fri Dec 08, 2017 5:02 pm

Re: internet connection lost

Post by grumpyoldman » Fri Oct 18, 2019 2:20 pm

I have been copying details from quick start menu etc before upgrading. I had a problem when first using router in that quick start configuration entered the incorrect details.

In doing this internet was briefly lost. This may be due to going through quick start menu but have attached log in case it isn't


Status
System LogJan 1 00:01:28 daemon crit syslog: Received valid IP address from server. Connection UP.
Oct 18 13:47:21 kern info kernel: br0: port 6(wl0) entered disabled state
Oct 18 13:47:21 kern info kernel: device wl0 left promiscuous mode
Oct 18 13:47:21 kern info kernel: br0: port 6(wl0) entered disabled state
Oct 18 13:47:21 kern info kernel: device wl0 entered promiscuous mode
Oct 18 13:47:21 kern info kernel: br0: port 6(wl0) entered forwarding state
Oct 18 13:47:21 kern info kernel: br0: port 6(wl0) entered forwarding state
Oct 18 13:47:22 kern warn kernel: No device name wl0 found in Ethernet driver
Oct 18 13:47:35 daemon info WLAN Schedule: WLAN Schedule Control on wl0 exit
Oct 18 13:47:35 kern warn kernel: dhd_bus_flow_ring_delete_request :Delete Pending
Oct 18 13:47:35 kern warn kernel: dhd_bus_flow_ring_delete_request :Delete Pending
Oct 18 13:47:35 kern warn kernel: dhd_bus_flow_ring_delete_request :Delete Pending
Oct 18 13:47:35 kern warn kernel: dhd_bus_flow_ring_delete_request :Delete Pending
Oct 18 13:47:35 kern warn kernel: dhd_bus_flow_ring_delete_request :Delete Pending
Oct 18 13:47:35 kern warn kernel: dhd_bus_flow_ring_delete_request :Delete Pending
Oct 18 13:47:35 kern warn kernel: dhd_bus_flow_ring_delete_request :Delete Pending
Oct 18 13:47:35 kern warn kernel: dhd_bus_flow_ring_delete_request :Delete Pending
Oct 18 13:47:35 kern warn kernel: dhd_bus_flow_ring_delete_request :Delete Pending
Oct 18 13:47:35 kern warn kernel: dhd_bus_flow_ring_delete_request :Delete Pending
Oct 18 13:47:36 kern info kernel: br0: port 6(wl0) entered disabled state
Oct 18 13:47:38 kern info kernel: br0: port 6(wl0) entered forwarding state
Oct 18 13:47:38 kern info kernel: br0: port 6(wl0) entered forwarding state
Oct 18 13:47:39 kern info kernel: br0: port 6(wl0) entered disabled state
Oct 18 13:47:39 kern info kernel: device wl0 left promiscuous mode
Oct 18 13:47:39 kern info kernel: br0: port 6(wl0) entered disabled state
Oct 18 13:47:39 kern info kernel: device wl0 entered promiscuous mode
Oct 18 13:47:39 kern info kernel: br0: port 6(wl0) entered forwarding state
Oct 18 13:47:39 kern info kernel: br0: port 6(wl0) entered forwarding state
Oct 18 13:47:39 kern warn kernel: No device name wl0 found in Ethernet driver
Oct 18 13:47:39 kern warn kernel: br0: received packet on wl0 with own address as source address
Oct 18 13:47:40 daemon info WLAN Schedule: WLAN Schedule Control on wl0 start
Oct 18 13:48:18 kern info kernel: br0: port 7(wl1) entered disabled state
Oct 18 13:48:18 kern info kernel: device wl1 left promiscuous mode
Oct 18 13:48:18 kern info kernel: br0: port 7(wl1) entered disabled state
Oct 18 13:48:18 kern info kernel: device wl1 entered promiscuous mode
Oct 18 13:48:18 kern info kernel: br0: port 7(wl1) entered forwarding state
Oct 18 13:48:18 kern info kernel: br0: port 7(wl1) entered forwarding state
Oct 18 13:48:19 kern warn kernel: No device name wl1 found in Ethernet driver
Oct 18 13:48:32 daemon info WLAN Schedule: WLAN Schedule Control on wl1 exit
Oct 18 13:48:32 kern info kernel: br0: port 7(wl1) entered disabled state
Oct 18 13:48:35 kern info kernel: br0: port 7(wl1) entered forwarding state
Oct 18 13:48:35 kern info kernel: br0: port 7(wl1) entered forwarding state
Oct 18 13:48:35 kern info kernel: br0: port 7(wl1) entered disabled state
Oct 18 13:48:35 kern info kernel: device wl1 left promiscuous mode
Oct 18 13:48:35 kern info kernel: br0: port 7(wl1) entered disabled state
Oct 18 13:48:36 kern info kernel: device wl1 entered promiscuous mode
Oct 18 13:48:36 kern info kernel: br0: port 7(wl1) entered forwarding state
Oct 18 13:48:36 kern info kernel: br0: port 7(wl1) entered forwarding state
Oct 18 13:48:36 kern warn kernel: No device name wl1 found in Ethernet driver
Oct 18 13:48:36 daemon info WLAN Schedule: WLAN Schedule Control on wl1 start
Oct 18 13:48:39 kern warn kernel: br0: received packet on wl0 with own address as source address

billion_fan
Posts: 5203
Joined: Tue Jul 19, 2011 4:30 pm

Re: internet connection lost

Post by billion_fan » Fri Oct 18, 2019 2:27 pm

grumpyoldman wrote:
Fri Oct 18, 2019 2:20 pm
I have been copying details from quick start menu etc before upgrading. I had a problem when first using router in that quick start configuration entered the incorrect details.

In doing this internet was briefly lost. This may be due to going through quick start menu but have attached log in case it isn't


Status
System LogJan 1 00:01:28 daemon crit syslog: Received valid IP address from server. Connection UP.
Oct 18 13:47:21 kern info kernel: br0: port 6(wl0) entered disabled state
Oct 18 13:47:21 kern info kernel: device wl0 left promiscuous mode
Oct 18 13:47:21 kern info kernel: br0: port 6(wl0) entered disabled state
Oct 18 13:47:21 kern info kernel: device wl0 entered promiscuous mode
Oct 18 13:47:21 kern info kernel: br0: port 6(wl0) entered forwarding state
Oct 18 13:47:21 kern info kernel: br0: port 6(wl0) entered forwarding state
Oct 18 13:47:22 kern warn kernel: No device name wl0 found in Ethernet driver
Oct 18 13:47:35 daemon info WLAN Schedule: WLAN Schedule Control on wl0 exit
Oct 18 13:47:35 kern warn kernel: dhd_bus_flow_ring_delete_request :Delete Pending
Oct 18 13:47:35 kern warn kernel: dhd_bus_flow_ring_delete_request :Delete Pending
Oct 18 13:47:35 kern warn kernel: dhd_bus_flow_ring_delete_request :Delete Pending
Oct 18 13:47:35 kern warn kernel: dhd_bus_flow_ring_delete_request :Delete Pending
Oct 18 13:47:35 kern warn kernel: dhd_bus_flow_ring_delete_request :Delete Pending
Oct 18 13:47:35 kern warn kernel: dhd_bus_flow_ring_delete_request :Delete Pending
Oct 18 13:47:35 kern warn kernel: dhd_bus_flow_ring_delete_request :Delete Pending
Oct 18 13:47:35 kern warn kernel: dhd_bus_flow_ring_delete_request :Delete Pending
Oct 18 13:47:35 kern warn kernel: dhd_bus_flow_ring_delete_request :Delete Pending
Oct 18 13:47:35 kern warn kernel: dhd_bus_flow_ring_delete_request :Delete Pending
Oct 18 13:47:36 kern info kernel: br0: port 6(wl0) entered disabled state
Oct 18 13:47:38 kern info kernel: br0: port 6(wl0) entered forwarding state
Oct 18 13:47:38 kern info kernel: br0: port 6(wl0) entered forwarding state
Oct 18 13:47:39 kern info kernel: br0: port 6(wl0) entered disabled state
Oct 18 13:47:39 kern info kernel: device wl0 left promiscuous mode
Oct 18 13:47:39 kern info kernel: br0: port 6(wl0) entered disabled state
Oct 18 13:47:39 kern info kernel: device wl0 entered promiscuous mode
Oct 18 13:47:39 kern info kernel: br0: port 6(wl0) entered forwarding state
Oct 18 13:47:39 kern info kernel: br0: port 6(wl0) entered forwarding state
Oct 18 13:47:39 kern warn kernel: No device name wl0 found in Ethernet driver
Oct 18 13:47:39 kern warn kernel: br0: received packet on wl0 with own address as source address
Oct 18 13:47:40 daemon info WLAN Schedule: WLAN Schedule Control on wl0 start
Oct 18 13:48:18 kern info kernel: br0: port 7(wl1) entered disabled state
Oct 18 13:48:18 kern info kernel: device wl1 left promiscuous mode
Oct 18 13:48:18 kern info kernel: br0: port 7(wl1) entered disabled state
Oct 18 13:48:18 kern info kernel: device wl1 entered promiscuous mode
Oct 18 13:48:18 kern info kernel: br0: port 7(wl1) entered forwarding state
Oct 18 13:48:18 kern info kernel: br0: port 7(wl1) entered forwarding state
Oct 18 13:48:19 kern warn kernel: No device name wl1 found in Ethernet driver
Oct 18 13:48:32 daemon info WLAN Schedule: WLAN Schedule Control on wl1 exit
Oct 18 13:48:32 kern info kernel: br0: port 7(wl1) entered disabled state
Oct 18 13:48:35 kern info kernel: br0: port 7(wl1) entered forwarding state
Oct 18 13:48:35 kern info kernel: br0: port 7(wl1) entered forwarding state
Oct 18 13:48:35 kern info kernel: br0: port 7(wl1) entered disabled state
Oct 18 13:48:35 kern info kernel: device wl1 left promiscuous mode
Oct 18 13:48:35 kern info kernel: br0: port 7(wl1) entered disabled state
Oct 18 13:48:36 kern info kernel: device wl1 entered promiscuous mode
Oct 18 13:48:36 kern info kernel: br0: port 7(wl1) entered forwarding state
Oct 18 13:48:36 kern info kernel: br0: port 7(wl1) entered forwarding state
Oct 18 13:48:36 kern warn kernel: No device name wl1 found in Ethernet driver
Oct 18 13:48:36 daemon info WLAN Schedule: WLAN Schedule Control on wl1 start
Oct 18 13:48:39 kern warn kernel: br0: received packet on wl0 with own address as source address
Looks ok to me lets see how it goes tonight

grumpyoldman
Posts: 25
Joined: Fri Dec 08, 2017 5:02 pm

Re: internet connection lost

Post by grumpyoldman » Sat Oct 19, 2019 9:42 am

2.4g wireless connection lost yesterday, 5g remained. Log report


Jan 1 00:01:28 daemon crit syslog: Received valid IP address from server. Connection UP.
Oct 18 13:47:21 kern info kernel: br0: port 6(wl0) entered disabled state
Oct 18 13:47:21 kern info kernel: device wl0 left promiscuous mode
Oct 18 13:47:21 kern info kernel: br0: port 6(wl0) entered disabled state
Oct 18 13:47:21 kern info kernel: device wl0 entered promiscuous mode
Oct 18 13:47:21 kern info kernel: br0: port 6(wl0) entered forwarding state
Oct 18 13:47:21 kern info kernel: br0: port 6(wl0) entered forwarding state
Oct 18 13:47:22 kern warn kernel: No device name wl0 found in Ethernet driver
Oct 18 13:47:35 daemon info WLAN Schedule: WLAN Schedule Control on wl0 exit
Oct 18 13:47:35 kern warn kernel: dhd_bus_flow_ring_delete_request :Delete Pending
Oct 18 13:47:35 kern warn kernel: dhd_bus_flow_ring_delete_request :Delete Pending
Oct 18 13:47:35 kern warn kernel: dhd_bus_flow_ring_delete_request :Delete Pending
Oct 18 13:47:35 kern warn kernel: dhd_bus_flow_ring_delete_request :Delete Pending
Oct 18 13:47:35 kern warn kernel: dhd_bus_flow_ring_delete_request :Delete Pending
Oct 18 13:47:35 kern warn kernel: dhd_bus_flow_ring_delete_request :Delete Pending
Oct 18 13:47:35 kern warn kernel: dhd_bus_flow_ring_delete_request :Delete Pending
Oct 18 13:47:35 kern warn kernel: dhd_bus_flow_ring_delete_request :Delete Pending
Oct 18 13:47:35 kern warn kernel: dhd_bus_flow_ring_delete_request :Delete Pending
Oct 18 13:47:35 kern warn kernel: dhd_bus_flow_ring_delete_request :Delete Pending
Oct 18 13:47:36 kern info kernel: br0: port 6(wl0) entered disabled state
Oct 18 13:47:38 kern info kernel: br0: port 6(wl0) entered forwarding state
Oct 18 13:47:38 kern info kernel: br0: port 6(wl0) entered forwarding state
Oct 18 13:47:39 kern info kernel: br0: port 6(wl0) entered disabled state
Oct 18 13:47:39 kern info kernel: device wl0 left promiscuous mode
Oct 18 13:47:39 kern info kernel: br0: port 6(wl0) entered disabled state
Oct 18 13:47:39 kern info kernel: device wl0 entered promiscuous mode
Oct 18 13:47:39 kern info kernel: br0: port 6(wl0) entered forwarding state
Oct 18 13:47:39 kern info kernel: br0: port 6(wl0) entered forwarding state
Oct 18 13:47:39 kern warn kernel: No device name wl0 found in Ethernet driver
Oct 18 13:47:39 kern warn kernel: br0: received packet on wl0 with own address as source address
Oct 18 13:47:40 daemon info WLAN Schedule: WLAN Schedule Control on wl0 start
Oct 18 13:48:18 kern info kernel: br0: port 7(wl1) entered disabled state
Oct 18 13:48:18 kern info kernel: device wl1 left promiscuous mode
Oct 18 13:48:18 kern info kernel: br0: port 7(wl1) entered disabled state
Oct 18 13:48:18 kern info kernel: device wl1 entered promiscuous mode
Oct 18 13:48:18 kern info kernel: br0: port 7(wl1) entered forwarding state
Oct 18 13:48:18 kern info kernel: br0: port 7(wl1) entered forwarding state
Oct 18 13:48:19 kern warn kernel: No device name wl1 found in Ethernet driver
Oct 18 13:48:32 daemon info WLAN Schedule: WLAN Schedule Control on wl1 exit
Oct 18 13:48:32 kern info kernel: br0: port 7(wl1) entered disabled state
Oct 18 13:48:35 kern info kernel: br0: port 7(wl1) entered forwarding state
Oct 18 13:48:35 kern info kernel: br0: port 7(wl1) entered forwarding state
Oct 18 13:48:35 kern info kernel: br0: port 7(wl1) entered disabled state
Oct 18 13:48:35 kern info kernel: device wl1 left promiscuous mode
Oct 18 13:48:35 kern info kernel: br0: port 7(wl1) entered disabled state
Oct 18 13:48:36 kern info kernel: device wl1 entered promiscuous mode
Oct 18 13:48:36 kern info kernel: br0: port 7(wl1) entered forwarding state
Oct 18 13:48:36 kern info kernel: br0: port 7(wl1) entered forwarding state
Oct 18 13:48:36 kern warn kernel: No device name wl1 found in Ethernet driver
Oct 18 13:48:36 daemon info WLAN Schedule: WLAN Schedule Control on wl1 start
Oct 18 13:48:39 kern warn kernel: br0: received packet on wl0 with own address as source address
Oct 18 17:15:26 kern warn kernel: br0: received packet on wl0 with own address as source address
Oct 19 09:31:57 kern warn kernel: br0: received packet on wl0 with own address as source address

grumpyoldman
Posts: 25
Joined: Fri Dec 08, 2017 5:02 pm

Re: internet connection lost

Post by grumpyoldman » Sat Oct 19, 2019 9:58 am

rebooted router, but 2.4g wireless still not connecting.

grumpyoldman
Posts: 25
Joined: Fri Dec 08, 2017 5:02 pm

Re: internet connection lost

Post by grumpyoldman » Sat Oct 19, 2019 11:58 am

have upgraded software and 2.4g wireless connection has reconnected.

will now have to see if update will solve loss of connection problem.

many thanks for your continued help.

grumpyoldman
Posts: 25
Joined: Fri Dec 08, 2017 5:02 pm

Re: internet connection lost

Post by grumpyoldman » Mon Oct 21, 2019 8:48 pm

Lost internet today. Tried connecting laptop to router via ethernet cable but couldn't connect to router IP address, can connect OK from desktop. Any suggestions on how to connect laptop to router settings?

As a result router rebooted so no log. However I was checking a few settings immediately prior to losing internet. When checking through quick start at end of WAN settings I got error message that authentication had failed, no settings had been changed at this point. Have now reentered password and internet reconnected. So it would appear password may have got corrupted?

billion_fan
Posts: 5203
Joined: Tue Jul 19, 2011 4:30 pm

Re: internet connection lost

Post by billion_fan » Tue Oct 22, 2019 9:49 am

grumpyoldman wrote:
Mon Oct 21, 2019 8:48 pm
Lost internet today. Tried connecting laptop to router via ethernet cable but couldn't connect to router IP address, can connect OK from desktop. Any suggestions on how to connect laptop to router settings?

As a result router rebooted so no log. However I was checking a few settings immediately prior to losing internet. When checking through quick start at end of WAN settings I got error message that authentication had failed, no settings had been changed at this point. Have now reentered password and internet reconnected. So it would appear password may have got corrupted?
For your laptop, just make sure the Ethernet connection is enabled and set to obtain a IP address automatically, as long is obtains a IP address from the Billion you should be able to connect to its IP address.

I have never seen the password change/corrupt automatically without intervention, this should be stored within the config file.

Will really need to see the logs, once the issue has occurred to comment further,

Please leave the router as is for now, until the issue occurs again, then log in and grab a copy of system log for further investigation.

grumpyoldman
Posts: 25
Joined: Fri Dec 08, 2017 5:02 pm

Re: internet connection lost

Post by grumpyoldman » Tue Oct 29, 2019 6:42 pm

Update. No loss of internet for over a week, perhaps upgrade of software has resolved issue.

Thank you

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