Billion 8800NL Randomly Rebooting

Discussions for BiPAC 8800 series: 8800NL
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Grimers
Posts: 124
Joined: Mon Mar 06, 2017 11:59 am
Location: Newton Poppleford, Devon, UK
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Billion 8800NL Randomly Rebooting

Post by Grimers » Mon May 27, 2019 9:49 am

Hello everyone,

So yet again I run into another issue with Billion hardware....

Every so often, the router reboots randomly. This isn't a DLM intervention, as none of the settings are changed. I'm using the firmware version 2.32e.d14.

Please could you take a look into this.

Thanks,

Will
William Grimsley.

billion_fan
Posts: 5176
Joined: Tue Jul 19, 2011 4:30 pm

Re: Billion 8800NL Randomly Rebooting

Post by billion_fan » Tue May 28, 2019 9:33 am

Grimers wrote:
Mon May 27, 2019 9:49 am
Hello everyone,

So yet again I run into another issue with Billion hardware....

Every so often, the router reboots randomly. This isn't a DLM intervention, as none of the settings are changed. I'm using the firmware version 2.32e.d14.

Please could you take a look into this.

Thanks,

Will
The only thing I can suggest is trying the latest firmware

http://gofile.me/3XbRY/Lqrbviu6J

With this firmware please make sure you upgrade the device with factory default settings and manually reconfigure the device again from scratch.

Grimers
Posts: 124
Joined: Mon Mar 06, 2017 11:59 am
Location: Newton Poppleford, Devon, UK
Contact:

Re: Billion 8800NL Randomly Rebooting

Post by Grimers » Tue May 28, 2019 4:51 pm

Ah, I thought I was using the latest. I will try that. I hope it also fixes another issue I'm having which is WiFi connections dropping and saying the password is incorrect etc.
William Grimsley.

7800nUser
Posts: 57
Joined: Mon May 05, 2014 9:21 pm

Re: Billion 8800NL Randomly Rebooting

Post by 7800nUser » Sun Jun 02, 2019 6:19 pm

billion_fan wrote:
Tue May 28, 2019 9:33 am
The only thing I can suggest is trying the latest firmware

http://gofile.me/3XbRY/Lqrbviu6J

With this firmware please make sure you upgrade the device with factory default settings and manually reconfigure the device again from scratch.
Hi Billion_fan, is this firmware also available for the 8800AXL? Even this device reboots itself after 50 days or so, annoying when the connection has been rock stable!

Thanks.

billion_fan
Posts: 5176
Joined: Tue Jul 19, 2011 4:30 pm

Re: Billion 8800NL Randomly Rebooting

Post by billion_fan » Mon Jun 03, 2019 9:25 am

7800nUser wrote:
Sun Jun 02, 2019 6:19 pm
billion_fan wrote:
Tue May 28, 2019 9:33 am
The only thing I can suggest is trying the latest firmware

http://gofile.me/3XbRY/Lqrbviu6J

With this firmware please make sure you upgrade the device with factory default settings and manually reconfigure the device again from scratch.
Hi Billion_fan, is this firmware also available for the 8800AXL? Even this device reboots itself after 50 days or so, annoying when the connection has been rock stable!

Thanks.
I'll request it as I was only provided with the 8800NL version

7800nUser
Posts: 57
Joined: Mon May 05, 2014 9:21 pm

Re: Billion 8800NL Randomly Rebooting

Post by 7800nUser » Mon Jun 03, 2019 10:02 am

Ok thanks. :)

billion_fan
Posts: 5176
Joined: Tue Jul 19, 2011 4:30 pm

Re: Billion 8800NL Randomly Rebooting

Post by billion_fan » Thu Jun 06, 2019 9:28 am

Attached is the firmware latest firmware for the 8800AXL
You do not have the required permissions to view the files attached to this post.

7800nUser
Posts: 57
Joined: Mon May 05, 2014 9:21 pm

Re: Billion 8800NL Randomly Rebooting

Post by 7800nUser » Thu Jun 06, 2019 10:49 am

Thanks Billion_Fan. :) Also I'm having another recent issue where the 8800AXL keeps dropping the connection every 24hrs or so, could it be the PSU starting to get weak?

billion_fan
Posts: 5176
Joined: Tue Jul 19, 2011 4:30 pm

Re: Billion 8800NL Randomly Rebooting

Post by billion_fan » Thu Jun 06, 2019 11:07 am

7800nUser wrote:
Thu Jun 06, 2019 10:49 am
Thanks Billion_Fan. :) Also I'm having another recent issue where the 8800AXL keeps dropping the connection every 24hrs or so, could it be the PSU starting to get weak?
I don't think its the PSU, unless the device is rebooting. (you can check the system up time on the status page)

You might need to check the system log, so can see if the line is dropping or the PPP connection is dropping

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