Bipac 8800NL R2 and Bipac 8800AXL R2 NEW firmware (resolves reboot issues)

Discussions for BiPAC 8800 series: 8800NL
billion_fan
Posts: 5222
Joined: Tue Jul 19, 2011 4:30 pm

Bipac 8800NL R2 and Bipac 8800AXL R2 NEW firmware (resolves reboot issues)

Post by billion_fan » Tue Oct 02, 2018 9:25 am

Latest firmware that resolves reboots issues can be found below

Bipac 8800NL R2

http://www.billion.uk.com/esupport/inde ... are-252d11

Bipac 8800AXL R2

http://www.billion.uk.com/esupport/inde ... are-252d11

Grimers
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Re: Bipac 8800NL R2 and Bipac 8800AXL R2 NEW firmware (resolves reboot issues)

Post by Grimers » Tue Oct 02, 2018 10:58 am

Thanks billion_fan for posting this. All is working well, so far.
William Grimsley.

Grimers
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Re: Bipac 8800NL R2 and Bipac 8800AXL R2 NEW firmware (resolves reboot issues)

Post by Grimers » Wed Oct 03, 2018 8:28 am

I've noticed that when signing in to the CPE, initially it doesn't accept the login details, and you have to retype them, and sometimes a session time out and successfully logged out message appears.
William Grimsley.

billion_fan
Posts: 5222
Joined: Tue Jul 19, 2011 4:30 pm

Re: Bipac 8800NL R2 and Bipac 8800AXL R2 NEW firmware (resolves reboot issues)

Post by billion_fan » Wed Oct 03, 2018 9:28 am

Grimers wrote:
Wed Oct 03, 2018 8:28 am
I've noticed that when signing in to the CPE, initially it doesn't accept the login details, and you have to retype them, and sometimes a session time out and successfully logged out message appears.
Can you post a screen shot of the logout message you mentioned?

Also does the same issue occur with a different web browser eg IE or Chrome

Grimers
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Re: Bipac 8800NL R2 and Bipac 8800AXL R2 NEW firmware (resolves reboot issues)

Post by Grimers » Wed Oct 03, 2018 1:43 pm

Here we are: http://prntscr.com/l1olkz

I will check Microsoft Edge, and report back.
William Grimsley.

billion_fan
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Re: Bipac 8800NL R2 and Bipac 8800AXL R2 NEW firmware (resolves reboot issues)

Post by billion_fan » Wed Oct 03, 2018 2:59 pm

Grimers wrote:
Wed Oct 03, 2018 1:43 pm
Here we are: http://prntscr.com/l1olkz

I will check Microsoft Edge, and report back.
Thanks for that, let me check with our engineers

youngsyp
Posts: 31
Joined: Mon Jan 29, 2018 11:27 am

Re: Bipac 8800NL R2 and Bipac 8800AXL R2 NEW firmware (resolves reboot issues)

Post by youngsyp » Thu Oct 04, 2018 12:21 pm

Grimers wrote:
Wed Oct 03, 2018 8:28 am
I've noticed that when signing in to the CPE, initially it doesn't accept the login details, and you have to retype them, and sometimes a session time out and successfully logged out message appears.
I see the same issue with my 8800AXL R2.

I typically use Chrome but when accessing the CPE over the web, I've seen the same issue with Edge.

Just wanted to say thanks for your efforts with the latest FW too. My 8800AXL R2 has been solid since having it installed, over a week ago.

I'll update to the official version ASAP.

Paul

billion_fan
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Joined: Tue Jul 19, 2011 4:30 pm

Re: Bipac 8800NL R2 and Bipac 8800AXL R2 NEW firmware (resolves reboot issues)

Post by billion_fan » Thu Oct 04, 2018 12:23 pm

youngsyp wrote:
Thu Oct 04, 2018 12:21 pm
Grimers wrote:
Wed Oct 03, 2018 8:28 am
I've noticed that when signing in to the CPE, initially it doesn't accept the login details, and you have to retype them, and sometimes a session time out and successfully logged out message appears.
I see the same issue with my 8800AXL R2.

I typically use Chrome but when accessing the CPE over the web, I've seen the same issue with Edge.

Just wanted to say thanks for your efforts with the latest FW too. My 8800AXL R2 has been solid since having it installed, over a week ago.

I'll update to the official version ASAP.

Paul
Our engineers have stated this is a new session time out feature for checking no activity within the Web GUI.

When the CPE Web GUI has no activity for 600 seconds, It will auto logout and you must input the username/password to login to the CPE Web GUI.

Grimers
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Re: Bipac 8800NL R2 and Bipac 8800AXL R2 NEW firmware (resolves reboot issues)

Post by Grimers » Thu Oct 04, 2018 1:05 pm

Ok, makes sense. One other thing, albeit very minor, when logging into the GUI, it sometimes doesn't accept the first credentials, so you have to input them again.
William Grimsley.

billion_fan
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Joined: Tue Jul 19, 2011 4:30 pm

Re: Bipac 8800NL R2 and Bipac 8800AXL R2 NEW firmware (resolves reboot issues)

Post by billion_fan » Thu Oct 04, 2018 2:35 pm

Grimers wrote:
Thu Oct 04, 2018 1:05 pm
Ok, makes sense. One other thing, albeit very minor, when logging into the GUI, it sometimes doesn't accept the first credentials, so you have to input them again.
Still checking with our engineers on that one :D

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