Issue with 8800NL R2 ONLY in Bridge Mode - Reboots

Discussions for BiPAC 8800 series: 8800NL
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marcusjclifford
Posts: 5
Joined: Wed Apr 20, 2016 12:13 pm

Issue with 8800NL R2 ONLY in Bridge Mode - Reboots

Post by marcusjclifford » Thu Sep 20, 2018 1:28 pm

Hi All,
I have two Billion 8800NL R2 devices - grey ones.

The issue I have is when they are set in Full Bridge Mode they seem to reboot randomly within about 24 to 48 hours.
I used the absolutely standard setup without any specific additional configuration.
I am in the UK and have a variety of lines / locations / ISPs

I thought it may be the device, so I got another one (new) and it exhibits exactly the same reboot behaviour. Various location - various airflows (cool) so no overheating etc.

When in non-bridge more, they are rock solid stable. No reboots at all.

Is there an issue with the 8800NL R2 in bridge mode? Note I've tried this on a ADSL2+ line and also a FTTC (vDSL) line.
I set logging to a syslog server and set the level to debug, but nothing is logged as to what causes the reboot - just all the logging after it starts back up again.
One thing I was thinking, is when the 8800NL R2 is in bridge mode it does NOT have Internet access itself, could this have anything to do with it - like a watchdog behaviour etc?

I have older 8800NL (Non R2 - the white ones) and they work great in bridge mode - 100+ days uptime no issue.

Thanks in advance,
Marcus

billion_fan
Posts: 5205
Joined: Tue Jul 19, 2011 4:30 pm

Re: Issue with 8800NL R2 ONLY in Bridge Mode - Reboots

Post by billion_fan » Tue Sep 25, 2018 9:41 am

marcusjclifford wrote:
Thu Sep 20, 2018 1:28 pm
Hi All,
I have two Billion 8800NL R2 devices - grey ones.

The issue I have is when they are set in Full Bridge Mode they seem to reboot randomly within about 24 to 48 hours.
I used the absolutely standard setup without any specific additional configuration.
I am in the UK and have a variety of lines / locations / ISPs

I thought it may be the device, so I got another one (new) and it exhibits exactly the same reboot behaviour. Various location - various airflows (cool) so no overheating etc.

When in non-bridge more, they are rock solid stable. No reboots at all.

Is there an issue with the 8800NL R2 in bridge mode? Note I've tried this on a ADSL2+ line and also a FTTC (vDSL) line.
I set logging to a syslog server and set the level to debug, but nothing is logged as to what causes the reboot - just all the logging after it starts back up again.
One thing I was thinking, is when the 8800NL R2 is in bridge mode it does NOT have Internet access itself, could this have anything to do with it - like a watchdog behaviour etc?

I have older 8800NL (Non R2 - the white ones) and they work great in bridge mode - 100+ days uptime no issue.

Thanks in advance,
Marcus
Try loading the firmware found on this link 2.52.d10.t1

viewtopic.php?f=19&t=13499&start=40

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