8800NL - Port forwarding stops working after a while

Discussions for BiPAC 8800 series: 8800NL
JackPGreen
Posts: 9
Joined: Tue Jan 10, 2017 9:55 pm

8800NL - Port forwarding stops working after a while

Post by JackPGreen » Tue Jan 10, 2017 10:16 pm

Bit of a weird problem

Have an 8800NL running the latest firmware on a VDSL connection.

Port forwarding is setup.

After the connection has been running for a while, sometimes the port forwarding stops working.

Disconnecting & reconnecting the connection appears to resolve this - in the short term.

I've tried deleting & recreating the virtual servers which again resolved it - temporarily!

Any ideas?

billion_fan
Posts: 5202
Joined: Tue Jul 19, 2011 4:30 pm

Re: 8800NL - Port forwarding stops working after a while

Post by billion_fan » Wed Jan 11, 2017 11:48 am

JackPGreen wrote:Bit of a weird problem

Have an 8800NL running the latest firmware on a VDSL connection.

Port forwarding is setup.

After the connection has been running for a while, sometimes the port forwarding stops working.

Disconnecting & reconnecting the connection appears to resolve this - in the short term.

I've tried deleting & recreating the virtual servers which again resolved it - temporarily!

Any ideas?
What exact firmware version you are running??

JackPGreen
Posts: 9
Joined: Tue Jan 10, 2017 9:55 pm

Re: 8800NL - Port forwarding stops working after a while

Post by JackPGreen » Wed Jan 11, 2017 9:00 pm

billion_fan wrote:
JackPGreen wrote:Bit of a weird problem

Have an 8800NL running the latest firmware on a VDSL connection.

Port forwarding is setup.

After the connection has been running for a while, sometimes the port forwarding stops working.

Disconnecting & reconnecting the connection appears to resolve this - in the short term.

I've tried deleting & recreating the virtual servers which again resolved it - temporarily!

Any ideas?
What exact firmware version you are running??
2.32e (latest).

billion_fan
Posts: 5202
Joined: Tue Jul 19, 2011 4:30 pm

Re: 8800NL - Port forwarding stops working after a while

Post by billion_fan » Fri Jan 13, 2017 9:33 am

JackPGreen wrote:
billion_fan wrote:
JackPGreen wrote:Bit of a weird problem

Have an 8800NL running the latest firmware on a VDSL connection.

Port forwarding is setup.

After the connection has been running for a while, sometimes the port forwarding stops working.

Disconnecting & reconnecting the connection appears to resolve this - in the short term.

I've tried deleting & recreating the virtual servers which again resolved it - temporarily!

Any ideas?
What exact firmware version you are running??
2.32e (latest).
2.32e.dh4 can be found on the link below
viewtopic.php?f=19&t=4097&start=30

With this firmware, upgrade your device and make sure you reset the device back to factory default settings once the firmware has been upgraded, do not restore settings from previous builds.

JackPGreen
Posts: 9
Joined: Tue Jan 10, 2017 9:55 pm

Re: 8800NL - Port forwarding stops working after a while

Post by JackPGreen » Fri Jan 27, 2017 9:44 pm

billion_fan wrote:
JackPGreen wrote:
billion_fan wrote:
What exact firmware version you are running??
2.32e (latest).
2.32e.dh4 can be found on the link below
viewtopic.php?f=19&t=4097&start=30

With this firmware, upgrade your device and make sure you reset the device back to factory default settings once the firmware has been upgraded, do not restore settings from previous builds.
Now using this firmware and the issue has re-occurred - although it's only happened once since then which is at least less frequent.

MMILLAR
Posts: 5
Joined: Sat Jan 28, 2017 10:02 pm

Re: 8800NL - Port forwarding stops working after a while

Post by MMILLAR » Mon Feb 06, 2017 9:10 pm

I'm having the same issue and it's only just started. All. My devices, NAS, alarm and CCTV are not being reached from the outside until I reboot. I've upgraded the firmware as above and yet less than 24 hours later its happening again.

Arghhhhhhh

billion_fan
Posts: 5202
Joined: Tue Jul 19, 2011 4:30 pm

Re: 8800NL - Port forwarding stops working after a while

Post by billion_fan » Tue Feb 07, 2017 10:15 am

I'll check with our engineers the best way to debug this

MMILLAR
Posts: 5
Joined: Sat Jan 28, 2017 10:02 pm

Re: 8800NL - Port forwarding stops working after a while

Post by MMILLAR » Sat Feb 11, 2017 11:05 am

Thanks Billion_fan

I need a solution to this or its off for a new router, luckily I can still remotely reboot the router and then connect but far from ideal.

Michael

MMILLAR
Posts: 5
Joined: Sat Jan 28, 2017 10:02 pm

Re: 8800NL - Port forwarding stops working after a while

Post by MMILLAR » Mon Feb 20, 2017 9:20 pm

Any update on this?

Michael

JackPGreen
Posts: 9
Joined: Tue Jan 10, 2017 9:55 pm

Re: 8800NL - Port forwarding stops working after a while

Post by JackPGreen » Mon Feb 20, 2017 9:31 pm

I've gone back to 2.32d.dh65 and this issue is still occurring.

Post Reply