Page 1 of 1

BiPac 7800 DXL Fault

Posted: Wed Apr 22, 2020 7:14 pm
by JeffGaines
I had a succession of power failures last night and my 7800 DXL appears to be broken.
Ethernet lights 3 and 4 are flashing on and off but I nothing else is working.
Can anybody give me a steer as to whether this is a fatal error or if I may be able to revive it?
Thank you.

Re: BiPac 7800 DXL Fault

Posted: Wed Apr 22, 2020 7:25 pm
by billion_fan
JeffGaines wrote:
Wed Apr 22, 2020 7:14 pm
I had a succession of power failures last night and my 7800 DXL appears to be broken.
Ethernet lights 3 and 4 are flashing on and off but I nothing else is working.
Can anybody give me a steer as to whether this is a fatal error or if I may be able to revive it?
Thank you.
If you have a spare power supply I would try that

Re: BiPac 7800 DXL Fault

Posted: Fri Apr 24, 2020 6:58 pm
by spacemanspiff
As this board will not let me start a new topic - I'm sorry to hijack this one...

Is there a UK based service centre? My router is dead - it's only 5 years old this month.

Thanks

Spacemanspiff

Re: BiPac 7800 DXL Fault

Posted: Mon Apr 27, 2020 9:04 am
by billion_fan
spacemanspiff wrote:
Fri Apr 24, 2020 6:58 pm
As this board will not let me start a new topic - I'm sorry to hijack this one...

Is there a UK based service centre? My router is dead - it's only 5 years old this month.

Thanks

Spacemanspiff
The UK service centre is currently closed due to the lock down.

If your router is 5 years old it is out of warranty (the device carries two years warranty only)

Re: BiPac 7800 DXL Fault

Posted: Tue Apr 28, 2020 7:32 pm
by spacemanspiff
Thanks for the reply billion_fan,

I do realise that my router is out of warranty! I would have been happy to pay for the service people to take a look at it though.

However, I took your advice to the original poster in this thread and tested my router with another power adaptor and it works!

So I ordered another adaptor from acadaptorsrus.co.uk and everything is now back to normal! Yay!

Thanks again

Spiff

Re: BiPac 7800 DXL Fault

Posted: Tue Apr 28, 2020 7:38 pm
by billion_fan
spacemanspiff wrote:
Tue Apr 28, 2020 7:32 pm
Thanks for the reply billion_fan,

I do realise that my router is out of warranty! I would have been happy to pay for the service people to take a look at it though.

However, I took your advice to the original poster in this thread and tested my router with another power adaptor and it works!

So I ordered another adaptor from acadaptorsrus.co.uk and everything is now back to normal! Yay!

Thanks again

Spiff
That's great news mate, after power cuts and when the LAN lights illuminate, and not the power light, a new power supply will normally work