iPhone not connecting to 2.4Ghz only now (5Ghz works fine)

Discussions for BiPAC 8900 series: 8900AX-1600, 8900AX-2400, 8900X
stevebez
Posts: 62
Joined: Thu Jun 07, 2012 10:02 am

iPhone not connecting to 2.4Ghz only now (5Ghz works fine)

Post by stevebez »

So even if I enter the right passphrase the system says its incorrect - yet on iPad works just fine.

Anything in settings I can toy with in wifi security settings to get this working more reliably?

I have bipac 7800 upstairs running as standalone access point mode and seems to work just fine by comparison.

Really odd.
Last edited by stevebez on Mon Mar 04, 2024 7:37 am, edited 1 time in total.
billion_fan
Posts: 5377
Joined: Tue Jul 19, 2011 4:30 pm

Re: iPhone not connecting to 2.4 or 5ghz

Post by billion_fan »

stevebez wrote: Mon Feb 13, 2023 11:42 pm So even if I enter the right passphrase the system says its incorrect - yet on iPad works just fine.

Anything in settings I can toy with in wifi security settings to get this working more reliably?

I have bipac 7800 upstairs running as standalone access point mode and seems to work just fine by comparison.

Really odd.
Try changing the SSID and see if you can re-connect. (security should be the standard WPA2 PSK AES
stevebez
Posts: 62
Joined: Thu Jun 07, 2012 10:02 am

Re: iPhone not connecting to 2.4 or 5ghz

Post by stevebez »

iPhone connects fine to 5ghz but nothing connects to the 2.ghz .. :|

my security settings

WPS Setup
WPS Disable (Current: Disable)
Manual Setup AP
Select SSID Chartside
Network Authentication WPA2 -PSK
Protected Management Frames Capable
WPA/WAPI passphrase ••••••••
WPA Group Rekey Interval 3600 [0-2147483647]
WPA/WAPI Encryption AES

My ssid settings
Parameters
Band 2.4GHz
Channel Auto Current: 1 (interference: acceptable)
Auto Channel Timer 1440 minutes
802.11n/EWC Disabled
Turbo QAM Disable
RTS Threshold 2347 [0-2347]
DTIM Interval 1 [1-255]
Beacon Interval 100 [1-65535]
Global Max Clients 16 [1-128]
54g™ Mode 802.11b Only
54g™ Protection Auto
Afterburner Technology Disable (Disable WMM for Selection)
Preamble Type long
WMM(Wi-Fi Multimedia) Enable

Please help!!
stevebez
Posts: 62
Joined: Thu Jun 07, 2012 10:02 am

Re: iPhone not connecting to 2.4 or 5ghz

Post by stevebez »

Try as I may I keep getting Incorrect password for "Chartside"

Nothing connects to this ... Imac, Ipad or Iphone

Its almost like the passcode has got corrupt somehow
Last edited by stevebez on Wed Feb 15, 2023 8:15 am, edited 1 time in total.
stevebez
Posts: 62
Joined: Thu Jun 07, 2012 10:02 am

Re: iPhone not connecting to 2.4 or 5ghz

Post by stevebez »

Ive reinstalled firmware and rebooted to factory settings

Ive unfortunately updated settings with saved settings before I could test the factory wifi config for 2.4ghz.

But I am back to where I was before

Firm ware is d46
stevebez
Posts: 62
Joined: Thu Jun 07, 2012 10:02 am

Re: iPhone not connecting to 2.4 or 5ghz

Post by stevebez »

Changed firmware to d48 - no difference.

Turned off wifi security - devices still can not connect to the network.
billion_fan
Posts: 5377
Joined: Tue Jul 19, 2011 4:30 pm

Re: iPhone not connecting to 2.4 or 5ghz

Post by billion_fan »

stevebez wrote: Tue Feb 14, 2023 10:52 pm Changed firmware to d48 - no difference.

Turned off wifi security - devices still can not connect to the network.
Try changing the SSID to one that has not been used before (attached is a guide on how to do that) maybe try Chartside1
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billion_fan
Posts: 5377
Joined: Tue Jul 19, 2011 4:30 pm

Re: iPhone not connecting to 2.4 or 5ghz

Post by billion_fan »

billion_fan wrote: Wed Feb 15, 2023 9:04 am
stevebez wrote: Tue Feb 14, 2023 10:52 pm Changed firmware to d48 - no difference.

Turned off wifi security - devices still can not connect to the network.
Try changing the SSID to one that has not been used before (attached is a guide on how to do that) maybe try Chartside1
I also assume you don't have mac filtering enabled for the 2.4ghz band?
stevebez
Posts: 62
Joined: Thu Jun 07, 2012 10:02 am

Re: iPhone not connecting to 2.4 or 5ghz

Post by stevebez »

Ive renamed the SSID and rebooted and that seemed to do the trick!
stevebez
Posts: 62
Joined: Thu Jun 07, 2012 10:02 am

Re: iPhone not connecting to 2.4 or 5ghz

Post by stevebez »

This is still not working sadly on the 2.4 Ghz band ... if I turn off encryption it connects fine but when encryption is on my iOS devices wont connect and keeps saying incorrect passphrase...

Any thoughts on encryption settings?
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