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7800DXL not allowing EE WiFi Calling

Posted: Wed Apr 29, 2015 6:15 am
by sploits
Hi everyone,

I've just got myself a Samsung Galaxy S6 on EE. The good thing I like about this is the fact it comes with WiFi calling as the mobile signal in my house is non existent.
For some reason though my 7800DXL isn't allowing WiFi calling to work. I plugged my old Home Hub 3 in and WiFi calling works with no problems but when I go back to my 7800DXL it just won't work.
I've tried activating SIP, deactivating it, reseting the router but to no avail. The EE forums say that it works on IMS (I'm not sure what that is) but I'm just not getting why the old HH3 works yet my trusted 7800DXL doesn't.

Any help would be great.

Re: 7800DXL not allowing EE WiFi Calling

Posted: Wed Apr 29, 2015 9:20 am
by billion_fan
Can you try the attached firmware, once upgraded disable ALG >> IPSEC as shown on the attached screen shot (you can disable ALG >> IPsec under 'Configuration >> NAT >> ALG')

Re: 7800DXL not allowing EE WiFi Calling

Posted: Wed Apr 29, 2015 10:24 am
by sploits
Hi Billion Fan,

I'm currently at work but once i get home tonight I shall give it a blast and report back.

Many thanks :)

Re: 7800DXL not allowing EE WiFi Calling

Posted: Wed Apr 29, 2015 4:36 pm
by sploits
Hi Billion Fan,

I can confirm that the firmware you sent me and with IPSec switched off has cured my problem.

I now have EE WiFi Calls :)

Thank you

Re: 7800DXL not allowing EE WiFi Calling

Posted: Wed Apr 29, 2015 5:19 pm
by billion_fan
sploits wrote:Hi Billion Fan,

I can confirm that the firmware you sent me and with IPSec switched off has cured my problem.

I now have EE WiFi Calls :)

Thank you
No problem mate :D

Re: 7800DXL not allowing EE WiFi Calling

Posted: Sat May 20, 2023 3:47 pm
by velocipede
Confirm turning IPSEC ALG to OFF on my Bipac 8800NL also worked. Thanks Billion Fan! :D