help

[joe2419]

can anyone help i cannot get this router to connect to my talktalk fibre,i have followed the instructions to the letter but still comes up with failed,oh it's the 8800nl model,wanted an all in one solution instead of using openreach modem thanks.

[noriga]

Which instructions have you followed? What connection type have you tried so far? eg. PPPoE, IP over Ethernet or what else?

[billion_fan]

can anyone help i cannot get this router to connect to my talktalk fibre,i have followed the instructions to the letter but still comes up with failed,oh it's the 8800nl model,wanted an all in one solution instead of using openreach modem thanks.

1. Login to the router (on http://192.168.1.254)
2. Click on 'Configuration >> WAN >> WAN Service
3. Remove 'ppp1.1' and 'pppoa0' interfaces
4. Click on 'Add'
5. Follow the attached screen shots

[joe2419]

thanks billion_fan that worked a treat,sorry took so long to reply i was on holiday thanks again.

[NovaScotia]

I also could not get my new router to work with Talk Talk fibre VDSL using the quick set-up guide until I found this post and followed the excellent instructions - thanks! I guess an obvious question is are the quick set-up instructions missing a section or is this a random issue that occurs sometimes?

[billion_fan]

I also could not get my new router to work with Talk Talk fibre VDSL using the quick set-up guide until I found this post and followed the excellent instructions - thanks! I guess an obvious question is are the quick set-up instructions missing a section or is this a random issue that occurs sometimes?

Its normally the ' 802.1Q VLAN ID and 802.1P Priority' that have the issue when you use the quick start option or EZO option (it defaults both the 802.1Q VLAN ID and 802.1P Priority when you select IP Over Ethernet) but it seems fine for PPPOE (BT Fibre/PlusNet Fibre etc)