Bipac 8800AXL R2 refuses new connections on 5gHz channel
Posted: Fri Jul 03, 2020 11:25 am
FYI - my BiPac router has been frequently refusing new or re connections on the 5gHz channel. I raised this issue with Billion support and they provided a solution, which I pass on to anyone else who may be seeing this same issue.
The default setting of max clients for both 2.4 & 5 gHz is 16. However, this number is much less than what the router can handle. Billion support suggested that I up this number on the 5 gHz channel to 24. This max client setting can be found under the Configuration -> WIreless 5G (or 2.4G) -> Advanced. There the max for 5gHz is listed as 80 and for 2.4gHz it's 128. However, Billion support suggested not going above 24 for the 5gHz.
I set the max clients of both 2.4 & 5 gHz to 24. Since changing this setting I no longer find my devices losing connection and being refused a new connection.
BTW - the total connected devices for both 2.4 & 5 gHz channels that I have at my home has been right on 16 or more. So, my guess is that the limit of per-channel clients is actually a total limit for both channels. Billion support have not confirmed this suspicion. However, as mentioned above, since I've upped the max clients on both channels I've not seen the refusals any more.
The default setting of max clients for both 2.4 & 5 gHz is 16. However, this number is much less than what the router can handle. Billion support suggested that I up this number on the 5 gHz channel to 24. This max client setting can be found under the Configuration -> WIreless 5G (or 2.4G) -> Advanced. There the max for 5gHz is listed as 80 and for 2.4gHz it's 128. However, Billion support suggested not going above 24 for the 5gHz.
I set the max clients of both 2.4 & 5 gHz to 24. Since changing this setting I no longer find my devices losing connection and being refused a new connection.
BTW - the total connected devices for both 2.4 & 5 gHz channels that I have at my home has been right on 16 or more. So, my guess is that the limit of per-channel clients is actually a total limit for both channels. Billion support have not confirmed this suspicion. However, as mentioned above, since I've upped the max clients on both channels I've not seen the refusals any more.