Wireless Issues - no connection

[roger7]

I recently purchased the 7300N model which to be honest has been fantastic.
No dropouts as experienced with previous Router. My router connects to my virgin media cable broadband modem.

I have my main computer and xbox connected wired.
I have my two laptops, ipod touch and android phone connecting wireless with no issues.

However, recently I attempted to connect my bskyb HD stb using a wireless bridge provided by Sky to the router and it fails everytime.
The STB finds my network ok. However, when I input the security passowrd - it responds with unable to connect.
I have tried with no security and it still fails.

I thought this was a STB issue so took it up with Sky. But then when I attempted to connect my daughters Wii console via wirelss I got the same 'unable to connect'.
I am now starting to this there is an issue with the router - any ideas.
Is there some form of configuration. Why are some devices ok and others failing?

[billion_fan]

Have you tried to change the channel the wireless outputs on?

Also have you tried to enable 'WMM' on the 7300N found under 'Advanced >> Configuration >> LAN >> Wireless' also you can change the wireless channel in same section.

Also make sure the 'Mode' in this section is set to B+G+N.

Also what software version are you on, found on the 'Status' page.

[roger7]

Thanks for your suggestions. Some really good ones.

I have not tried any of this but will defintately give it a try tonight.

What is WMM ????

I'll try the suggestions and reply with the software version I am on...

Many Thanks again.....

[billion_fan]

WMM stands for Wireless Multi Media, enabling this might improve your issue with your Sky box.

[roger7]

Problem fixed with Sky HD STB.

It was the following;

The security mode had to be set to
WPA/WPA2 -PSK

The WPA algorithm had to be set to
AES

[billion_fan]

Great news