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Re: Bt infinity

Posted: Fri Jan 30, 2015 10:52 am
by kianniamh
1.06a dt9

Re: Bt infinity

Posted: Fri Jan 30, 2015 11:06 am
by billion_fan
kianniamh wrote:1.06a dt9
Try the attached firmware, as the router was dropping the DSL line, I would wait for 3 days before testing again (you don't want the DLM kicking in)

Re: Bt infinity

Posted: Fri Jan 30, 2015 2:24 pm
by kianniamh
Thank you Billion_fan I'll give it a go and report back.

Re: Bt infinity

Posted: Sat Feb 07, 2015 2:42 pm
by kianniamh
Ok I'm back.

Still not connecting dsl line light now constant but still no Internet.

Log says pppoe connection failed.

I have upstream and downstream data and DMT status says up.

Any ideas?

Re: Bt infinity

Posted: Mon Feb 09, 2015 9:44 am
by billion_fan
kianniamh wrote:Ok I'm back.

Still not connecting dsl line light now constant but still no Internet.

Log says pppoe connection failed.

I have upstream and downstream data and DMT status says up.

Any ideas?
Can you submit a ticket on the following link, please also make a backup of your config file with the password set to admin and send the config file over with your support ticket, so I can load your settings here and investigate.

http://www.billion.uk.com/esupport/inde ... ets/Submit

Re: Bt infinity

Posted: Tue Feb 10, 2015 9:34 am
by kianniamh
Can you submit a ticket on the following link, please also make a backup of your config file with the password set to admin and send the config file over with your support ticket, so I can load your settings here and investigate.

http://www.billion.uk.com/esupport/inde ... ets/Submit
Support ticket sent. I didn't have to set any password hope I've sent the right thing. :?:

Cheers

Bt infinity

Posted: Thu Jul 11, 2019 3:15 pm
by Barryboype
Well done - you all are highlighting what is turning out to be a very strong set.