Bt infinity

Discussions for BiPAC 8200 series VDSL modem /router: 8200M, 8200N
kianniamh
Posts: 9
Joined: Mon Jan 26, 2015 7:49 pm

Re: Bt infinity

Post by kianniamh » Fri Jan 30, 2015 10:52 am

1.06a dt9

billion_fan
Posts: 5048
Joined: Tue Jul 19, 2011 4:30 pm

Re: Bt infinity

Post by billion_fan » Fri Jan 30, 2015 11:06 am

kianniamh wrote:1.06a dt9
Try the attached firmware, as the router was dropping the DSL line, I would wait for 3 days before testing again (you don't want the DLM kicking in)
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kianniamh
Posts: 9
Joined: Mon Jan 26, 2015 7:49 pm

Re: Bt infinity

Post by kianniamh » Fri Jan 30, 2015 2:24 pm

Thank you Billion_fan I'll give it a go and report back.

kianniamh
Posts: 9
Joined: Mon Jan 26, 2015 7:49 pm

Re: Bt infinity

Post by kianniamh » Sat Feb 07, 2015 2:42 pm

Ok I'm back.

Still not connecting dsl line light now constant but still no Internet.

Log says pppoe connection failed.

I have upstream and downstream data and DMT status says up.

Any ideas?

billion_fan
Posts: 5048
Joined: Tue Jul 19, 2011 4:30 pm

Re: Bt infinity

Post by billion_fan » Mon Feb 09, 2015 9:44 am

kianniamh wrote:Ok I'm back.

Still not connecting dsl line light now constant but still no Internet.

Log says pppoe connection failed.

I have upstream and downstream data and DMT status says up.

Any ideas?
Can you submit a ticket on the following link, please also make a backup of your config file with the password set to admin and send the config file over with your support ticket, so I can load your settings here and investigate.

http://www.billion.uk.com/esupport/inde ... ets/Submit

kianniamh
Posts: 9
Joined: Mon Jan 26, 2015 7:49 pm

Re: Bt infinity

Post by kianniamh » Tue Feb 10, 2015 9:34 am

Can you submit a ticket on the following link, please also make a backup of your config file with the password set to admin and send the config file over with your support ticket, so I can load your settings here and investigate.

http://www.billion.uk.com/esupport/inde ... ets/Submit
Support ticket sent. I didn't have to set any password hope I've sent the right thing. :?:

Cheers

Barryboype
Posts: 3
Joined: Tue Jul 02, 2019 7:08 am
Location: United Kingdom
Contact:

Bt infinity

Post by Barryboype » Thu Jul 11, 2019 3:15 pm

Well done - you all are highlighting what is turning out to be a very strong set.

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